Complimentary Services at Boston Logan Airport could make your travel smoother, more comfortable, and accessible. Here’s a complete guide on services you can benefit from.
Free High-Speed Wi-Fi
How to Connect:
- Select “BOSWifi” from your network list
- Accept terms on the landing page—no password required
Tips for Best Use:
- Reconnect every 2 hours
- Use a VPN for sensitive activity
- Pin your parking spot in Google Maps before hopping online
Free Shuttle System at Boston Logan Airport
Massport provides 24/7 shuttle services connecting key airport points:
Massport Shuttle Routes:
- Route 11: All terminals (A, B, C, E)
- Route 22: Terminals A, B ↔ Airport Station, Rental Car Center
- Route 33: Terminals C, E ↔ Airport Station, Rental Car Center
- Route 55: All terminals + Airport Station (off-peak)
- Route 66: All terminals ↔ Airport Station, Logan Office Center, Water Transportation Dock
Features:
- Operates every 5–6 minutes
- Equipped with low floors, luggage racks, and wheelchair lifts
Off-Site Parking Shuttles:
- Economy Garage: every 10–15 minutes
- Off-site lots (like Airport Parking Boston): check individual schedules (many run 24/7)
Pro Tip:
Allow 20–30 minutes for total shuttle time. During peak hours, opt for Central Garage or use live tracking apps.
View full shuttle map and schedule
Accessibility Services
Available Amenities:
- Wheelchair escorts and electric carts
- TTY phones and assistive listening devices
- Visual/hearing aids available at information desks
- Hidden Disabilities Sunflower Program (lanyard request)
- Accessible restrooms and family restrooms
How to Request Help:
- Call 617-561-1673 or notify your airline in advance
- Ask at “Accessibility Assistance” kiosks curbside
Pro Tip: Arrive 30 minutes early and confirm that your airline has recorded your accessibility request.
Explore all accessibility resources at Logan Airport
Family Travel & Kidport Play Areas
Designed for young travelers and their families:
Kidport Locations:
- Terminal A: Gate A18 (post-security)
- Terminal B: Retail corridor near Gates B30–B36
- Terminal C: Prior to Gate C25
Additional Amenities:
- Family restrooms and assisted care stations
- Nursing/nursery rooms located in each terminal (marked on maps)
Visit Massport’s Family Services page
Spiritual Space: Our Lady of the Airways Chapel
- Location: Terminal C, Arrivals Level (pre-security)
- Overview: The oldest airport chapel in the U.S.; open to all faiths for reflection and prayer
US Military Traveler Services at Boston Logan Airport
USO New England Lounge – Terminal C (Lower Level)
- Open Mon–Fri: 8am–6pm, Sat–Sun: 8am–5pm
- Phone: 617-561-1634 | Email: [email protected]
Amenities:
- Free snacks, beverages, toiletries
- Lounge area with Wi-Fi, Xbox, cable TV, children’s area
- Travel maps, desks, and CAC readers
Bonus Services for Military:
- Free Logan Express rides for active-duty members
- TSA accommodations for military
- Airline-specific lounge access (check with carrier)
- “Meet and Greet” program (request 48 hours in advance)
More info on military assistance and the USO at Logan
Pet & Service Animal Accommodations
- Animal relief areas in each terminal (post-security and arrivals-level curbs)
- Pets must remain crated while inside terminals
- K-9 units are active throughout the airport for safety
Free Public Transit to Boston (Silver Line)
- MBTA Silver Line 1 (SL1) is free from Logan to South Station
- Convenient for budget-conscious travelers or those heading to the city center
Learn more about the MBTA Silver Line to/from Logan
Plan Ahead & Save
Looking to save time and money on parking? Compare all your options in our Ultimate Guide to Boston Logan Parking and use our upcoming cost comparison calculator to find out if off-site parking is the better deal for your trip length and location.